A) Bad performance

B)  Theory X environment

C)  Forcing

D)  Theory Y environment

 

Terminology of the Day

 Project Organization Char

 An organization chart that displays which group is responsible for each work item and can show reporting relationships as well; also known as an Organizational Breakdown Structure

Answer and Explanation to Yesterday's Question

The Project Manager and a team member are discussing quality control and quality assurance. They are debating the differences between these two quality processes. What does Quality Assurance involve?

A)  Verifying that the quality plan will help achieve the desired results (Correct)

B)  Defining the quality rules as they relate to the project

C)  Keeping the customer happy

D)  Measuring the output of the project

 Explanation: Quality Assurance involves ensuring that the quality plan will achieve the desired results of the project. Defining the quality rules as they relate to the project is in Quality Planning. Measuring the output of the project is Quality Control. Keeping the customer happy is noise.

For more questions, terminology and other exercises please see the PMP® Exam Success Series: Certification Exam Manual at http://www.crosswindpm.com/

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