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David Kohrell: Stakeholder Management Strategy

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A Stakeholder Management Strategy is a document used by project managers to outline a plan to increase support and minimize obstruction from the project stakeholders. This document is created through the Identify Stakeholders process, which is one of the 42 project management processes described in the fourth edition PMBOK®.

The Stakeholder Management Strategy is then used as an input to two other Communication processes—Plan Communications and Manage Stakeholder Expectations. The document should include all key stakeholders for the project. Groups of stakeholders should be identified that increase the ease of communication and management.

For example, a group could include individuals from a certain geographic location or individuals with a specific interest in the project. Also documented should be the level of participation desired by these key stakeholders. Do they want to be intimately involved with each phase of the project, or merely informed when the deliverables are approved? Because this document can include sensitive information on managing specific stakeholders, the project manager must be careful about the type of information that is included and control who has access to it.

by David Kohrell, MA, PMP®, CBAP®, CISA®, CSSBB®

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